YOUR DATA
PROTECTED
Learn how we collect, use, and protect your personal information in full compliance with Australian privacy regulations.
Understanding Our Privacy Approach
Who we are and what this policy covers
About This Policy
Our platform is owned and operated by The Australian National Lottery Group Limited. This Privacy Policy explains how we collect, store, and utilize your Personal Information, and describes how you can access, modify, or express concerns about your data.
We are committed to safeguarding your Personal Information and maintaining the highest privacy standards. Our practices, procedures, and systems are designed to comply with the Australian Privacy Principles (APPs) under the Privacy Act.
Essential Terms
APPs
Refers to the Australian Privacy Principles that govern how we handle your information
Personal Information
Any information about you that identifies you or allows your identity to be reasonably determined
Privacy Act
Refers to the Privacy Act 1988 (Commonwealth of Australia)
Website
Refers to our online platform and all associated services
INFORMATION WE
GATHER
The Personal Information we collect depends on how you interact with us and legal requirements
Personal Details
Contact Details
Financial Data
Fraud Prevention
To protect against fraudulent activities, we may require customers to verify their identity when purchasing lottery tickets, at our discretion.
HOW WE USE
YOUR DATA
We collect and use your Personal Information for specific purposes
Identity Verification
Verify your identity and prevent fraud
Service Delivery
Provide lottery services and process purchases
Account Management
Manage your account and notify you of winnings
Service Enhancement
Improve our services and payment processing
About Cookies
Our website uses 'cookies' — small alphanumeric identifiers stored on your device that help us recognize your browser and maintain your shopping session. Disabling cookies may impact your ability to purchase lottery entries on our site.
Your Rights & Our Responsibilities
Security measures and your data protection rights
Information Security
We implement comprehensive security measures and procedures to protect your Personal Information from unauthorized access, maintaining data confidentiality and integrity.
International Disclosures
By providing your Personal Information to us, you consent to potential disclosures to third parties who may be located outside Australia. We take reasonable steps to ensure appropriate handling.
Accessing Your Data
Under the Privacy Act, you have the right to access the Personal Information we hold about you. You can update your information by logging into your account or contacting our support team.
Policy Updates
We reserve the right to modify this Privacy Policy as needed. Any changes will be posted on this page, and we encourage you to review this policy periodically.
Privacy Concerns & Inquiries
If you have concerns about how we manage your Personal Information, wish to correct information, or need further details, please contact our Privacy Officer using the details below.
PRIVACY OFFICER
Play Smart.
Stay in Control.
Lottery games should be enjoyable – not a pathway to quick money. Always play with a clear mind, and never spend what you need for essentials like rent, food, or bills. Monitor your balance regularly to stay in control of your spending. If it ever feels overwhelming or you just need someone to talk to, help is available.
Learn More About Responsible Gaming
